PRIVACY POLICY

This legal text gives you details of how we collect and process your personal data through the use of our website www.tiansl.es, including any information you may provide us through the site.

 

RESPONSIBLE FOR THE TREATMENT

  • Social Denomination: TIAN S.L.
  • Tradename: Transportes Intermodales Andaluces Sl.
  • NIF: B72029168
  • Registered office: Ctra de Cádiz-Málaga Km.117 (salida 117), 11368, San Roque (Cádiz)
  • Telephone: +34 956 61 22 17
  • Email: comercial@tiansl.es
  • Registry data: Registered on 03/22/2006, volume 1797, section 8, under protocol number 910 of order, page 64, sheet CA-32385, entry 1

 

WHAT DATA DO WE COLLECT?

We may process certain types of personal data, which may include:

  • Identity data: full name.
  • Contact information: email, telephone.
  • Technical Data: Login data, Internet protocol addresses, browser type and version, time zone setting and location, operating system, browser plug-in types and versions, and any other technology on the devices that use to access our website.
  • Usage data: information about how you use our website.

We do not collect any data relating to special categories of personal data (those that reveal your ethnic or racial origin, political opinions, religious or philosophical convictions, union membership and information about your health, genetic or biometric data).

 

HOW DO WE COLLECT YOUR PERSONAL DATA?

The means we use to collect personal data are:

  • Through the form on our website, through our contact emails, by phone or postal mail, when:
    • Request information about our services
    • Send your comments
  • Through technology or automated interactions: On our site we may automatically collect technical data about your equipment, browsing actions and usage patterns. These data are collected through cookies or similar technologies. If you want more information, you can consult our cookies policy.
  • Through third parties:
    • Google: analytics data or search data. Outside the European Union.

 

PURPOSE AND LEGITIMACY FOR THE USE OF YOUR DATA.

The most common uses of your personal data are:

  • To respond to your comments or requests
  • To formalize an estimate and/or contract
  • When you consent to the processing of your data.
  • When we need them to comply with a legal obligation.
  • When it is necessary for our legitimate interest or that of a third party.

You may revoke your consent at any time by sending an email to comercial@tiansl.es or by consulting the exercise of rights section below.

Below is a table in which you can consult the ways in which we will use your personal data and the legitimacy for its use, in addition to knowing what type of personal data we will process. We may process some personal data for some additional legal reason, so if you need details about it, you can send an email to comercial@tiansl.es:

 

 

Purpose Type of data Legitimacy for treatment
To request information through the contact form –         Name

–         Surname

–         Email

–        Phone

–         Comments

 Consent of the person concerned
To formalize a quotation/contract –        Name

–        Surname

–         NIF

–         Email

–        Landline and/or cell phone

–         Address

–        Bank details

 Formalization of quotation/customer contract
To manage and protect our website –        Name

–        Surname

–         Email

–        Datos técnicos

 Legitimate interest

 

Communications: you will only receive communications if:

  • You are a customer or potential customer who has consented to receive information about our services.
  • Provided that you have not expressed your desire to stop receiving such communications.ones.

We obtain your express consent before sending you any communication, and you may request at any time that we stop sending you communications by email to comercial@tiansl.es.

 

Purpose: we will only use your data for the purposes for which we collect it, unless we reasonably consider that we should use it for another reason, notifying you in advance so that you are informed of the lawful reason for processing and provided that the purpose is compatible with the original purpose.

 

Retention period: The period of conservation of personal data will vary depending on the service you hire, being the minimum necessary and may be maintained:

  • 6 years according to Article 30 of the Commercial Code (accounting books, invoices…)
  • 5 years according to article 1964 of the Civil Code (personal actions without special term).
  • 12 months according to article 5 of Law 25/2007, on the conservation of data relating to electronic communications and public communications networks.
  • 4 years: Law 5/2002, on Infractions and Penalties in the Social Order (obligations regarding affiliation, registrations, cancellations, payment of salaries). Article 66 and following. Ley General Tributaria (accounting books…

YOUR DATA PROTECTION RIGHTS

How to exercise these rights? You may send a communication to the registered office of TIAN S.L. or to the e-mail address comercial@tiansl.es, including in both cases a photocopy of your ID card or other similar identification document, to request the exercise of the following rights:

  • Access to your personal data: you will be able to ask TIAN S.L. if it is using your personal data.
  • To request its rectification, if they are not correct, or to exercise the right to forget them.
  • To request the limitation of the treatment, in this case, they will only be kept by TIAN S.L. for the exercise or defense of claims.
  • To oppose its treatment: TIANS.L. will stop treating the data in the way you indicate, unless for legitimate reasons or for the exercise or defense of possible claims, these must continue to be treated.
  • To the portability of the data: in case you want your data to be treated by another firm, TIAN S.L., will facilitate the portability of your data to the new responsible.

You can use the forms made available to you by the Spanish Data Protection Agency, to exercise your previous rights.

Claim before the AEPD: if you consider that there is a problem with the way in which TIANS.L. is treating your data, you can address your claims to the corresponding control authority, the competent authority in Spain being the Spanish Data Protection Agency.

We may need to request specific information from you to help us confirm your identity and guarantee your right to access your personal data (or exercise any other of the rights mentioned above). This is a security measure to ensure that personal data is not disclosed to anyone who is not entitled to receive it.

All requests are dealt with within the legal deadline: 1 month. However, it may take longer than one month if your request is particularly complex, or if you have already taken a number of actions previously. In this case, we will notify you and keep you updated.

 

TRANSFER OF PERSONAL DATA

It is possible that, in the course of our work, we may need to disclose your information to third parties:

  • Service providers that provide information technology and systems administration services.
  • Professional advisors including lawyers, consultants, auditors and underwriters who provide banking, legal, insurance and accounting consulting services.

All such transfers will be communicated to you in advance and we inform you that we require all processors to whom we transfer your personal data to respect the security of your personal data and to process it in accordance with the GDPR. We only allow such processors to process your data for specified purposes and in accordance with our instructions.

 

DATA SECURITY

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized manner, modified or disclosed. In addition, we limit access to your personal data to those employees, agent contractors and other third parties who have a business need to know such data. They will only process your personal data in accordance with our instructions and will be bound by a duty of confidentiality.

 

We have implemented procedures to deal with any suspected breach of your personal data and will notify you and the Supervisory Authority in the event of a breach of security as regulated in Articles 33 and 34 of the GDPR.

 

INTERNATIONAL TRANSFERS

Countries outside the European Economic Area (EEA) do not always offer the same levels of protection for your personal data, so European legislation has prohibited transfers of personal data outside the EEA unless the transfer meets certain requirements.

 

Some of our third party service providers are located outside the European Economic Area (EEA), so the processing of your personal data will involve a transfer of data outside the EEA.

  • E-mail: The TIAN S.L. e-mail service is provided using Microsoft Outlook services.

 

If you need further information regarding the specific mechanism used by us when transferring your data outside the EEA, please contact us via email at comercial@tiansl.es.

Update: May 2018